At [Your Store Name], we want you to be satisfied with your purchase. This Return & Refund Policy explains when and how you can return items bought from our Platform.

1. Eligibility for Returns

You may request a return if:

• The product is damaged, defective, or incorrect
• The product is unused and in original condition
• The return request is made within [7/14/30] days of delivery

Items must be returned with:

• Original packaging
• Tags, labels, and accessories (if any)
• Proof of purchase

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Perishable goods
• Personal care or hygiene products
• Digital products or downloadable items
• Customized or made-to-order products
• Items marked as “Final Sale”

3. Return Process

To initiate a return:

1. Contact us at [support@email.com
2. ] with your order ID
3. Our team will review and approve the request
4. Ship the product to the provided return address

Return shipping costs:

• Covered by us if the item is defective or incorrect
• Covered by the customer for all other reasons

4. Refunds

• Approved refunds will be processed within [5–10] business days
• Refunds will be issued to the original payment method
• Shipping charges are non-refundable unless the return is due to our error

5. Exchanges

We replace items only if they are defective, damaged, or incorrect. Exchange requests are subject to product availability.

6. Contact

For return-related questions:

📧 [support@email.com

]

Terms & Conditions (Terms of Service)

Last updated: [Insert Date]

Welcome to [Your Store Name]. By accessing or using our website, mobile app, or services, you agree to these Terms & Conditions.

1. Use of the Platform

You agree to:

• Provide accurate and current information
• Use the Platform for lawful purposes only
• Not misuse, copy, or exploit our content or services

We reserve the right to suspend or terminate accounts violating these terms.

2. Account Responsibility

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account

3. Product Information & Pricing

• We strive to display accurate product descriptions and prices
• Errors may occur; we reserve the right to correct them
• Prices and availability are subject to change without notice

4. Orders & Payments

• Orders are confirmed only after successful payment
• We reserve the right to cancel or refuse any order
• Payments are securely processed through third-party providers

5. Intellectual Property

All content on the Platform (logos, text, images, software) is the property of [Your Store Name] and protected by applicable laws.

6. Limitation of Liability

We are not liable for:

• Indirect or consequential damages
• Delays caused by third-party services
• Losses due to misuse of the Platform

7. Termination

We may terminate or suspend access to the Platform at any time without notice for violations of these Terms.

8. Governing Law

These Terms are governed by the laws of [Country/State].

9. Contact

📧 [support@email.com

]