Welcome to IWS console (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile app, or services (collectively, the “Platform”).

By using our Platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Personal Information

When you use our Platform, we may collect:

Full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely by third-party payment providers)
Account login credentials

b. Order & Transaction Information

Products purchased
Order history
Payment status
Delivery and return details

c. Technical & Usage Data

IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Create and manage your account
Process orders and payments
Deliver products and services
Communicate order updates and support responses
Improve website performance and user experience
Send promotional messages (only if you opt in)
Prevent fraud and ensure platform security
Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Keep you logged in
Analyze traffic and usage patterns
Improve our services

You can control cookies through your browser settings. Disabling cookies may affect some features of the Platform.

4. Sharing Your Information

We do not sell your personal data.

We may share your information with:

Payment gateways (e.g., Stripe, PayPal)
Delivery and logistics partners
Analytics and marketing tools
IT and hosting service providers
Legal or regulatory authorities (if required by law)

All third parties are required to protect your data.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Secure servers
Encrypted communication (HTTPS/SSL)
Limited internal access

However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to:

Fulfill orders and services
Comply with legal, tax, and accounting requirements
Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications

To exercise these rights, contact us at [support@email.com

].

8. Children’s Privacy

Our Platform is not intended for users under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, contact us:

📧 Email: [support@email.com]

🏢 Address: [Company Address]

Contact

anir@gmail.com

01864682913

dhaka

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