Privacy Policy

Welcome to IWS console (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile app, or services (collectively, the “Platform”).

By using our Platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Personal Information

When you use our Platform, we may collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely by third-party payment providers)
• Account login credentials

b. Order & Transaction Information

• Products purchased
• Order history
• Payment status
• Delivery and return details

c. Technical & Usage Data

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process orders and payments
• Deliver products and services
• Communicate order updates and support responses
• Improve website performance and user experience
• Send promotional messages (only if you opt in)
• Prevent fraud and ensure platform security
• Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Keep you logged in
• Analyze traffic and usage patterns
• Improve our services

You can control cookies through your browser settings. Disabling cookies may affect some features of the Platform.

4. Sharing Your Information

We do not sell your personal data.

We may share your information with:

• Payment gateways (e.g., Stripe, PayPal)
• Delivery and logistics partners
• Analytics and marketing tools
• IT and hosting service providers
• Legal or regulatory authorities (if required by law)

All third parties are required to protect your data.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure servers
• Encrypted communication (HTTPS/SSL)
• Limited internal access

However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill orders and services
• Comply with legal, tax, and accounting requirements
• Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications

To exercise these rights, contact us at [support@email.com

].

8. Children’s Privacy

Our Platform is not intended for users under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, contact us:

📧 Email: [support@email.com]

🏢 Address: [Company Address]